Who am I and Why I am doing this?

I created this blog as a place to discuss:

– how a leading financial software company leverages social networking to get closer to its customer
-how to think about the ‘little guy’ — the mid level employee, the end users, the small business or just someone who visits one of our community websites
– how I think about online communities and other subjects, such as Leadership, Teamwork, etc.
– different ideas I have for my upcoming book

And most important. I am writing this so I can hear from you… about what issues I should addresss — either here on my blog or in the book…